Accessibility at the Rijksmuseum
Step-free galleries, free wheelchair loans, and accommodations for every kind of visitor.
The Rijksmuseum is fully accessible for wheelchair users and offers specific support for visitors with sensory or cognitive needs. Check our visitors guide and rules page alongside this one.
Physical access
All 80 galleries are step-free. Lifts connect every floor, including the shop, café and RIJKS® restaurant. Accessible toilets are on every level.
Wheelchairs and mobility
Manual wheelchairs and folding stools are available to borrow free at the information desk — first-come, first-served. There is no pre-booking.
Visual, hearing and cognitive
Induction loops work at every ticket desk and audio-guide station. The multimedia app has large-print visuals and descriptive audio tracks. Service dogs are always welcome. On request, staff can provide a quiet route that avoids the busiest galleries.
Support we offer
Free services for visitors with additional needs
Free wheelchair loan
Available on the day at the information desk — ID required as deposit.
Assistance dogs welcome
Registered guide and service dogs are welcome in every gallery.
Induction loops
Ticket desks and audio guide stations are hearing-loop equipped.
Companion entry free
One companion of a disabled visitor enters free — show ID at the ticket desk.
Accessibility FAQ
Answers to common accessibility questions