Step-free galleries, free wheelchair loans, and accommodations for every kind of visitor.
The Rijksmuseum is fully accessible for wheelchair users and offers specific support for visitors with sensory or cognitive needs. Check our visitors guide and rules page alongside this one.
All 80 galleries are step-free. Lifts connect every floor, including the shop, café and RIJKS® restaurant. Accessible toilets are on every level.
Manual wheelchairs and folding stools are available to borrow free at the information desk — first-come, first-served. There is no pre-booking.
Induction loops work at every ticket desk and audio-guide station. The multimedia app has large-print visuals and descriptive audio tracks. Service dogs are always welcome. On request, staff can provide a quiet route that avoids the busiest galleries.
Free services for visitors with additional needs
Available on the day at the information desk — ID required as deposit.
Registered guide and service dogs are welcome in every gallery.
Ticket desks and audio guide stations are hearing-loop equipped.
One companion of a disabled visitor enters free — show ID at the ticket desk.
Answers to common accessibility questions